Forum Discussion

Contributing User

7 months ago

pay super user setting

Hi Team, We are having MYOB Business pro and going to set up Pay super users and new Banking access MYOB users. We are having a secretary who needs to be the pay super authoriser but should not b...

Shella_A

MYOB Staff

Hi mqcrystal,

Thank you for your post. MYOB Banking access users are primarily focused on banking-related tasks. Banking users are able to see all bank feeds, including payroll transactions.However, the specific permissions and roles might vary depending on the settings configured by the business.

On the other hand, a user can't be added as a Pay Super Authoriser if they aren't invited as a File Administrator. I recommend checking out these helpful articles about how to manage user access and adding a Pay Super Authoriser for more detailed information and instructions.

Should you require additional assistance, don't hesitate to respond. We also encourage you to connect with our virtual assistant, MOCA, through this link: myob.com/support, for prompt support.

Otherwise, if my response has answered your inquiry, please click "Accept as Solution" to help other users find this.

Kind regards,

Shella

mqcrystal

Contributing User

7 months ago

Hi Shella

Thanks for your reply.

Could I ask who can be the pay super creator? Can MYOB Banking access user be the pay super creator?

Also, is any user level we can set under business pro be the read only user who only can view the accounts but not be able to edit?

Kind regards,

Crystal

Shella_A wrote:
Hi mqcrystal,

Thank you for your post. MYOB Banking access users are primarily focused on banking-related tasks. Banking users are able to see all bank feeds, including payroll transactions.However, the specific permissions and roles might vary depending on the settings configured by the business.

On the other hand, a user can't be added as a Pay Super Authoriser if they aren't invited as a File Administrator. I recommend checking out these helpful articles about how to manage user access and adding a Pay Super Authoriser for more detailed information and instructions.

Should you require additional assistance, don't hesitate to respond. We also encourage you to connect with our virtual assistant, MOCA, through this link: myob.com/support, for prompt support.

Otherwise, if my response has answered your inquiry, please click "Accept as Solution" to help other users find this.

Kind regards,
Shella

Isaiah_C
MYOB Moderator
7 months ago
Hi mqcrystal,

Thank you for the response. The pay super creator should be the business owner. Set up Pay Super (myob.com) has detailed information to assist you with this.

In regard to setting up a user as a read only user, that feature is not yet available in MYOB Business.

If my response has answered your enquiry, please click "Accept as Solution" to assist other users in finding this information.

Our virtual assistant, MOCA, is readily available on numerous support platforms including myob.com/support and myaccount.myob.com. Feel free to utilize MOCA for inquiries and assistance. In the event that MOCA can't provide the help you need; you'll be seamlessly transferred to our live chat team.

Kind regards,

Sai
- mqcrystal
  Contributing User
  7 months ago
  Hi Sai,
  
  Thanks for your reply.
  
  But the link you provided for set up pay super didnt have content regarding who can be the PAY SUPER creator. I can see it says the owner need to be the person who sign up the PAY SUPER but I can't find who can be the PAY SUPER creator for the transactions.
  
  For my read only user question, if Business pro has no this function, will the AccountRight version has read only user available?
  
  Add another question, if we decide to deactive the MYOB PAY SUPER function, what we should to do?
  
  Thanks.
  
  Kind regards,
  
  Crystal
  - Earl_HD
    MYOB Moderator
    7 months ago
    Hi mqcrystal,
    
    Thanks for your response.
    
    For your first question, only the owner and administrator of the file can create PAY SUPER transactions.
    
    Regarding your second question, yes, you can set up a read-only user in AccountRight. To do this, follow these steps:
    
    Go to Setup > User Access.
    
    Select the user's ID from the list on the left-hand side.
    
    Tick the "Read Only" option on the right-hand side.
    
    If the "Read Only" option is greyed out, it means that you cannot make a user with an Administrator role read-only. In such cases, follow these additional steps:
    
    Untick the "Administrator" role.
    
    Select another user role (e.g., Accountant/Bookkeeper).
    
    Click "Save."
    
    After making these changes, you should be able to set that user as read-only.
    
    Additionally, if you wish to deactivate Pay Super, we can assist with arranging that for you.
    
    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
    
    Regards,
    Earl