Forum Discussion

salmanxyz's avatar
salmanxyz
Member
2 months ago

Urgent Help Needed Online Payments Deactivated & No Payout Received Since 14th Feb

Hi all,   I'm a new MYOB user. After using it for just a couple of days, my online payment feature was suddenly deactivated.   14th I receive last payment from customer, but I still haven’t recei...
Earl_HD's avatar
Earl_HD
MYOB Moderator
2 months ago

Hi salmanxyz,

Thanks for the detailed information and screenshots, they’re super helpful. I can see on our end that your account has just applied for Online Payments. Do you have an invoice link for this so we can check it further on our side?

Looking forward to hearing from you soon! 

Regards,
Earl

  • salmanxyz's avatar
    salmanxyz
    Member
    2 months ago

    what you saw is myob solo, I've other myob also.
    Please check on my myob business

    • Earl_HD's avatar
      Earl_HD
      MYOB Moderator
      2 months ago

      Hi salmanxyz,

      Thanks for confirming. I've sent you a private message, kindly check your inbox.

      Regards,
      Earl

      • salmanxyz's avatar
        salmanxyz
        Member
        2 months ago

        I give you reply.
        Please check and give me a solution.
        It hamper my mental health and causing problem for visa lodge for my customers.
        please give me a solution

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