Forum Discussion

lisahoyles's avatar
lisahoyles
2 months ago

Receive payments

I have updated the ID No in Receive Payments and saved it, however when I go into my bank reconciliation the ID No does not update.  Any suggestions?

receive payments
  • Isaiah_C's avatar
    Isaiah_C
    2 months ago

    Hi lisahoyles,

     

    Thanks for letting us know. We don't have any ongoing issues with this kind of concern, it's best to reach out to our live chat support through our virtual assistant MOCA or submit a case via MyAccount so we can look into this further and assist you with your specific situation.

     

     

    Regards,

    Sai

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    2 months ago

    Hi lisahoyles,

     

    Thanks for letting us know. We don't have any ongoing issues with this kind of concern, it's best to reach out to our live chat support through our virtual assistant MOCA or submit a case via MyAccount so we can look into this further and assist you with your specific situation.

     

     

    Regards,

    Sai

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