Hi HoneySandra,
Thanks for your post and welcome here to the Community Forum. We are glad that you found this forum useful. We are sorry that you are having challenges with your concerns about closing or canceling your subscription. We thank you for your patience and cooperation during this time.
Regarding this matter, I can see that one of our moderators Isaiah_C already responded to your post here and provided you with a resolution to your concern. We will be closing the thread now. If you encounter any further issues, please feel free to start a post again and one of our moderators will attend to it.
Cheers,
Leneth
