Cadicka
4 days agoExperienced Cover User
History Report wrong
I have checked my history report and found that I have figures in March 2025, but I have not recorded the invoice in 2025.
I have checked my history report and found that I have figures in March 2025, but I have not recorded the invoice in 2025.
Hi Cadicka,
Thanks for sharing the screenshots! I see that you're getting incorrect figures for March 2025 in your history data, even though you haven't recorded an invoice. This seems a bit tricky and might need a deeper look. Our team can definitely help you sort this out. Please partner with our phone or live chat support team, providing screenshots of your sales activity (detail) and time billing activity log detail report.
To connect with a live chat agent, start by contacting our virtual assistant, MOCA, through myob.com/support. If MOCA can't resolve your issue, it will transfer you directly to our live chat team for further assistance.
Cheers,
Princess