Forum Discussion

carlal90's avatar
4 months ago

missing electronic payment

I am seraching for an electronic payment that can't be found. the payroll amount for one employee was created and marked to be paid from the electronic payment account. the payment was paid from our ...
  • Princess_R's avatar
    4 months ago

    Hi carlal90,


    Thank you for your post, and welcome to the Community Forum!


    It appears you're experiencing some challenges in locating a specific electronic payment related to a payroll transaction. One approach could be to thoroughly review the account linked to electronic payments. Sometimes, payments can end up in unexpected places due to configuration settings. Additionally, you might want to navigate to "Find transactions" to locate the electronic payments.


    Feel free to respond if you need further assistance.


    If my response has answered your inquiry, please click "Accept as Solution" to help other users find this information.