Forum Discussion

AdamGold's avatar
AdamGold
10 months ago

MYOB Teams Not working

Our staff cannot acces Team at present to log hours worked. Error message "A problem occurred attempting to load MYOB Team. Please try again later" Anyone else experiencing teh same?
  • LynleyAveris's avatar
    LynleyAveris
    10 months ago

    think the solution is this Earl -

     

    uninvite employee

    remove Team APP from phone

    update OS on phone 

    reinvite employee

    accept invite

    install Team APP

     

    Employee can then use APP. Think the OS on phone must be latest.

RochelleAins's avatar
RochelleAins
Contributing User

Hopeless! no customer service whatsoever.  I'm looking for a new provider as we speak!

TC1808's avatar
TC1808
Experienced User
7 months ago

I also investigated a new provide. Unfortunately for us, it is going to be too costly to move across otherwise I'd do it in an instant. Although if I add up all the cost of hours wasted dealing with issues, maybe it would have been cheaper!

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