Forum Discussion

Kips's avatar
Kips
Contributing Cover User
29 days ago
Solved

Super Overpayment

We have paid an employee too much super. We are not going to request the funds back. Instead, I have processed a $0.00 pay run with just the super adjustment. The only way I could record this was to ...
  • Earl_HD's avatar
    Earl_HD
    25 days ago

    Hi Kips,

    If the solution provided above did not resolve the issue, this will need further assistance on the backend. Make sure to reach out to our support team directly. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via My Account.

    Regards,
    Earl

Kips's avatar
Kips
Contributing Cover User
25 days ago

Thanks Shella but this is what I had already done and it didn't work.

Earl_HD's avatar
Earl_HD
MYOB Moderator
25 days ago

Hi Kips,

If the solution provided above did not resolve the issue, this will need further assistance on the backend. Make sure to reach out to our support team directly. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via My Account.

Regards,
Earl

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