Time sheets do not show up

Hi Kunekid,

Nice work getting your new employee all set up. That's always an exciting step! Since you mentioned you can't see a timesheet section, you'll just need to get Timesheets going in the admin portal first. Here's a handy link that'll walk you through setting that up: Using the MYOB Team admin portal. Once that's sorted, your employee can be invited to use the MYOB Team app for their timesheets. Here's the guide for that bit: Using the MYOB Team mobile app. Just a heads-up, when you send the invite, they'll need to open the email on their phone and accept it there. That way the app will install properly and link up with the invite.

Regards,

Sai

Hi Kunekid​ - thanks for your question!

Yes - there is a preference you need to turn on to use timesheets:

1. Click the settings menu (⚙️) and choose Payroll settings.
2. In the General payroll information tab, select the option Use timesheets to track employee hours
   

    

For more details, here's a help topic about using timesheets.

Also, there is a mobile app your employee can use to submit their own timesheets. It's called MYOB Team - take a look at this help topic that explains more about setting it up: Getting started with MYOB Team.

I hope this helps!

Adrian

Thank you for the information. I did try this but when I get to add employee our employee is not there even though they have been added to our company file. Do you have any insight into this?

Hi Kunekid,

It’s great that you’ve already added the employee to your company file! If they aren’t showing up when you try to add them in MYOB Team, it could be because their pay basis is set to Salary instead of Hourly. 

If the issue remains the same after checking, please reach out to our team directly for further assistance. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.

Regards,
Earl