So in this case, it may be less about the current bills and payments being entered incorrectly, and more about a historical balance issue sitting behind the scenes.
I have checked this as well. The problem is that 2026 is the first year of the MYOB file. There are no preceeding years. And then, the opening balance of the first year cannot account for the massive negative balance - because the opening balance is only ($2000) - or a negative 2000 balance for accounts payable.
Do you think this is worth investigation as a MYOB bug? Is there a support channel for this type of esoteric problem. It's really very, very strang e.
Hi koshyckoshy,
That definitely sounds unusual. From what we can see, this may need a closer look on the back end, as it does not look like a straightforward issue from your side. The best next step would be to get in touch with our support team so they can investigate it properly and check what is happening behind the scenes. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.
Regards,
Earl
