Forum Discussion

Umag's avatar
Umag
Experienced User
2 years ago
Solved

Error Message - Payables Reconciliation Report with Tax

I have tried this report a few times and I am getting the error message - Something went wrong.  This issue is Account Right Web browser
  • Genreve_S's avatar
    Genreve_S
    2 years ago

    Hi Umag, 

     

    I'm just touching base regarding your concern with the Payables Reconciliation report. Feel free to send us a copy of the console log if your issue persists until now. 

     

    We look forward to helping.

     

    Thanks,
    Genreve

tanyar1707's avatar
tanyar1707
Contributing User
1 year ago

Co ID: 9 SN: 1021

 

Doreen_P's avatar
Doreen_P
MYOB Moderator
1 year ago

Hi All

 

Thank you for providing the requested details.

 

We were able to execute a fix on your company file. Please log out and then log back in to see if the report is working now. Kindly let us know how it goes on your end.

 

Feel free to post again anytime if you require further assistance. 
 
If my response has answered your inquiry, please click "Accept as Solution" to assist other users in finding this information.

 

Best regards,

Doreen

  • tanyar1707's avatar
    tanyar1707
    Contributing User
    1 year ago

    Hi,

     

    Report can now be generated.

     

    Thank you for all your help.

  • Umag's avatar
    Umag
    Experienced User
    1 year ago

    No its not fixed. however, I am going to shelf this issue for the moment as I have other pressing things to worry about.  

  • tanyar1707's avatar
    tanyar1707
    Contributing User
    1 year ago

    This was tanya advising Doreen that my issue was fixed. it wasn't me advising you that your isuse was fixed.

    I am a user just like you :) not MYOB support.

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    1 year ago

    Hi tanyar1707,

     

    Thank you for updating us that you can now generate the report. We're glad to assist you. Please feel free to create a post again if you encounter issues in the future. We are here to assist.

     

    Best regards,

    Doreen

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    1 year ago

    Hi Umag,

     

    Thanks for the update.

     

    Please confirm the last four digits of your serial number and the company file ID (Help > About MYOB AccountRight) of the file you're having issues with.

     

    Best regards,

    Doreen

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