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John37's avatar
John37
Member
1 month ago

John

Hi all, have an issue with custom reports and cannot log bug and the phone is going around in a loop Financial Year is Jan -Dec, NFP entity. When accessing a Custom Report and accessing date range a...
John37's avatar
John37
Member
1 month ago

Hi Sai, thank you for your response. Cleared Cache in Chrome no difference, used Edge Browser same issue. Entered problem in MYaccount, no reply. That appears to be going round in circles. We did update from Account Basic to Business Lite last March and I thought updating the financial year to Jan 26- Dec 26 might solve the issue.

John37's avatar
John37
Member
1 month ago

Hi Sai, an update. I had old phone number for MYOB and serial number was incorrect. Spoke to support today and issue has been referred to developers. Thank You

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