MYOB Business

Question

In the new report, there is no field to advise who the contact us - eg: who the money was paid to/paid from therefore no way to check the gst claimed/paid is actually correct.

On the previous report this showed up under a feild called 'memo'. How do we now check that we have claimed/paid gst correctly on all of our transactions for the period?

doreen_p · Answer

Hi, Vikki1
&nbsp;
Thanks for your post.
&nbsp;
If you are referring to the memo field in each transaction, we still have the memo field. Please see the screenshot below.
&nbsp;

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Please let us know how it goes on your end.
&nbsp;
Best regards,
Doreen

kingg · Answer

Hi Earl
What Vikki means is that the "Memo" field does not show on the new GST detailed report when created from the new GST return module in Essentials (or whatever its called this month). The report is meaningless without the "Memo" field. If you produce the GST detailed report from the "Reporting" module then the "Memo" field is on there. However common sense would suggest that the "Memo" field should show on the new report. Ask ANY user (that doesn't work for MYOB) and they will tell you the same. Please add the "Memo" field to the new report or tell us why it is not on there? Thanks.
Nothing to do with browser cache.&nbsp;

vikki1 · Answer

Hi&nbsp;Please see attached reports, the first one in the memo field had who the funds were paid to or received from.&nbsp; There is no field for this in the new GST report?&nbsp;RegardsVikki&nbsp;&nbsp;

earl_hd · Answer

Hi Vikki1,Thank you for your thorough response. Could you please attempt to clear your browser's cache and history, or try logging in from a different browser to see if the issue persists?Looking forward to your response.Regards,Earl

princess_r · Answer

Hi KingG,
&nbsp;
Thanks a bunch for your feedback about the "Memo" field in the new GST detailed report within the GST return! We’re really sorry for the mix-up in the previous responses. Now we totally get how crucial the "Memo" field is for adding context and clarity to your reports, which would be beneficial for users.
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We’d love it if you could pop this suggestion onto our Ideas board.&nbsp;This way, our developers can keep an eye on it and consider it for future updates.
&nbsp;
Cheers,
MYOB

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