Forum Discussion

AaronZHU's avatar
AaronZHU
25 days ago

ONE STP REPORT MISSING

IS THERE AN OFFICIAL EMAIL ADDRESS I CAN SEND MY SCREENSHORTS TO AND SEEK A SOLUTION?
Princess_R's avatar
Princess_R
MYOB Moderator

Hi AaronZHU,

 

Welcome to the Community Forum!

 

MYOB doesn't have an email address for support, but we do have the ability to submit a case to our support team, which is pretty much like sending an email. You can access this by going to myaccount.myob.com, signing in, and creating a support ticket. Currently this doesn't let you include an attachment, but you will get an auto-response email to your submission, and then you will be able to reply to that with the attachment to get the ball rolling.

 

Cheers,

Princess

AaronZHU's avatar
AaronZHU
25 days ago

THANKS A LOT. I WILL HAVE A TRY.

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