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Amanda891's avatar
Amanda891
12 months ago

Printing issue Profit and Loss

Hello   I am currently having issues printing a profit and Loss report that shows the current period, the previous year and also a budget and variance to budget.   It shows on the screen correctl...
John_Wild's avatar
John_Wild
Experienced User
12 months ago

Hi Amanda and others with this issue. An update for all that are having this issue.  I contacted Support who finally set up a telephone & Team Viewer meeting.  He instantly saw the issues we are having.  He played with it for a while using my current browser (Edge) and then tried again using Chrome but still no result.   He tried it on his system and there wasn't an issue so it's a mystery. I should add at this point it was working on my PC yesterday but today it wasn't.  In the finish he couldn't resolve it and is reporting it to his team.  He hopes to get back to me within 24/48 hours via email.

I will copy you guys in on this when I have their answer.

  • VickiNZ's avatar
    VickiNZ
    Experienced User
    12 months ago

    Thanks John, appreciate you updating us.

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