Forum Discussion

Experienced User

2 years ago

Account transactions report

Last month I ran a report called "Account transactions report". This month I can't find that report in the list of reports. Has this report disappeared or am I blind?

Celia_B
2 years ago
Hi @PaulineD1

Thanks for your post. sorry for late reply.

With Regards to your concern, we have a product limitation in which some features on the product are not available on the other product.

In your case, you are currently using Business Lite, which does not have advanced accounting. To be able to have access to the Advanced Accounting, you must upgrade to Business Pro.

If you need further assistance with this, please let me know. I am happy to assist you.

If my response has answered your inquiry please click "Accept as Solution" to assist other users find this information.

Best Regards,
Cel

Celia_B

MYOB Staff

Hi PaulineD1

Thank you so much for getting back to us sharing updates on this issue. Your patience is very much appreciated.

We are aware that some transactions in this case won't show up on the account transaction report. We have brought this up with the product development team so they can look at it further.

You could run the General Ledger detail report if you did need to report on those transactions. MYOB Essentials, however, has been enhanced with new report-related features. The General Ledger report is the result of these modifications. which will make it possible to include the amount column. Display this report and choose customize before selecting amount from the list of available columns to display in order to add this column. It should be noted that the report does not include the amount column by default.

Sorry, but I was unable to see the PDF file. If the your still having an issue, you can also send me screenshots.

Feel free to post again if further assistance is required. I'm happy to assist you.

If my response has answered your inquiry please click "Accept as Solution" to assist other users find this information.

Best Regards,

Cel

PaulineD1

Experienced User

2 years ago

Hi Cecila

In your reply you said: We are aware that some transactions in this case won't show up on the account transaction report. We have brought this up with the product development team so they can look at it further.

The issue is not that some transactions don't show, the issue is the ACCOUNT TRANSACTION REPORT does not show at all! It is not longer a report option!

Pauline

Celia_B
MYOB Staff
2 years ago
Hi PaulineD1

Thank for confirming the issue, I appreciate the screenshots.

To be able to see the account transaction report, you need to check on the account transaction to see the specific accounts with transactions for a given name.

When you click on the Account transaction it will show the Account Transaction report.

I hope this helps.

Let me know if you still need further assistance with this. I'm happy to help.

If my response has answered your inquiry please click "Accept as Solution" to assist other users find this information.

Regards,

Cel
- PaulineD1
  Experienced User
  2 years ago
  THERE IS NO ACCOUNT TRANSACTIONS REPORT LISTED.
  
  Your screen shot is different to the list that is now showing on my data file.
- Celia_B
  MYOB Staff
  2 years ago
  Hi PaulineD1
  
  I am sorry you're still experiencing that problem, I will be glad to help you with this further.
  
  Please provide me a screenshot of what exactly appears on your file so that I can investigate the problem and determine why it occurred.
  
  I'll wait for your response.
  
  Regards,
  
  Cel
  - PaulineD1
    Experienced User
    2 years ago
    See attached screenshot. Same as the screenshot I sent last Friday!
    MYOB Screenshot.pdf287 KB