Job Reports
Is there a problem generating job reports at the moment?
Forum Discussion
Hi stephics123,
Thank you for letting me know. I'll be sending you a private message to get some information and to assist you further.
Please let me know if you need further help.
Kind regards,
Sai
Any idea when this will be fixed please?? I still need to do October job reports.
Hi stephics123,
Thank you for your patience. We are now checking on this one and we'll let you know once we have an update.
Please let me know if you need further help.Kind regards,
Sai
Hi stephics123,
Thank you for your patience. Can you please try to clear the cache or use a different browser and let me know if it's still occurring?
Please let me know if you need further help.
Kind regards,
Sai
Clearing the cache didn't work. Tried a different browser and it hasn't worked.
Hi stephics123,
Thank you for the response. This is happening if there are any VOID transactions in the date range. Using the Find transactions, please try to locate transactions with a transaction line with bot a void (0$) amount and a job number. Please remove these void lines and resave the transaction and let me know how it goes.
Please let me know if you need further help.
Kind regards,
Sai
