Forum Discussion

BL01's avatar
BL01
Contributing User
4 months ago

Taxable Payments Annual Report

I am trying to create the 2024 Taxable Payments file to upload to the ATO but am getting this error message: 

 

 

Does anyone have any suggestions on how to fix this?

  • No error but incorrect information in our report....listing suppliers that it shouldn't.  Very frustrating not being able to speak to someone...

  • This happens to me every single year - myob just doesn't work at all. there is no fix that i know of other than to keep trying and hope it works at some point

    • Kitchendesigns's avatar
      Kitchendesigns
      Experienced User

      That is not very good at all.  I have manually gone into every supplier and made sure trhe information is correct and still not.  Very frustrating to say the least....Not sure what the next step is. (:

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator

    Hi everyone!

     

    I agree that downloading the TPAR report is very crucial for every business. As this needs troubleshooting to find the cause, I recommend creating a support ticket from the My Account page to get help from the support team. 

     

    In the meantime, you can create a new thread if you need any other help.

     

    Thanks,
    Genreve