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EG1234's avatar
EG1234
Contributing Cover User
5 years ago
Solved

Taxable Payments Annual Report Time out

Hi

 

I am getting a time out message when attempting to creat a Taxable Payments Annual Report in my file.  

 

Could you please advise how to extend the time out period?

 

Thanks

  • Gayathri's avatar
    Gayathri
    5 years ago

    Hi EG1234,

     

    Thank you for the post!

     

    I am sorry for the inconvenience you are facing on session timeout. You may need assistance from your IT person to complete some of the tasks. I am linking you to one of our posts from the community on AccountRight timeout extender . In this post it covers the steps involved to change in the configuration file.

     

    Thank you.

     

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  • Gayathri's avatar
    Gayathri
    Former Staff
    5 years ago

    Hi EG1234,

     

    Thank you for the post!

     

    I am sorry for the inconvenience you are facing on session timeout. You may need assistance from your IT person to complete some of the tasks. I am linking you to one of our posts from the community on AccountRight timeout extender . In this post it covers the steps involved to change in the configuration file.

     

    Thank you.