Hi VT3,
Thank you for bringing these questions to our attention. I also apologise that you didn't receive a response when you asked this question two years ago. That's definitely not the experience we want you to have.
To address your first concern, currently, MYOB exports customer statement as compressed files by default. However, you can manually convert these files to PDF after exporting. I understand the need for more flexibility, so you can submit this idea to our Ideas Board or vote for it if a similar post already exists. This is a great way to get your feedback considered for future updates.
About your second concern, the software uses a standard naming convention that includes the invoice number and other details, and this can't be changed within MYOB. You can, however, rename the files after exporting them to fit your needs.
Lastly, please ensure that all payment methods are enabled in the Payment Methods settings in your account.
Regards,
Sai
