Forum Discussion

Kaye_H's avatar
Experienced Cover User
4 months ago

Invoice attachments disappearing

My client attaches supporting documentation to her invoice (by dragging and dropping them to the attachments box at the bottom of the invoice), then emails it all to the client.  After the invoice ha...
  • Doreen_P's avatar
    3 months ago



    Thanks for your post, and welcome to the MYOB Community Forum.


    I would recommend attaching the documents once only to avoid any duplication. When an invoice has been created and you will need to attach documents, you can attach those documents after clicking the 'Email invoice'. This way, the duplicate process has already been avoided, and those attachments will not disappear after being sent to the recipient.


    Feel free to post again anytime if you require further assistance. 
    If my response has answered your inquiry, please click "Accept as Solution" to assist other users in finding this information.


    Best regards,