Forum Discussion

Cover User

2 years ago

"No Email is Saved for this customer" & "One or more selected invoices don't have a customer email."

Hello, We are trying to use the online version for reminders and finding we can't send the emails in bulk. The system says "No Email is Saved for this customer" for all customers and we we try t...

Doreen_P

MYOB Moderator

2 years ago

Hi, TysonInst

Were you able to send invoices? Please let us know if you require any further assistance with this. We are delighted to assist you.

Best regards,

Doreen

cmiller
Contributing Cover User
2 years ago
Is MYOB working on updating this to allow this feature for users with greater than 1,500 customer cards? We are a small business but have been around a long time and have far more customers than only 1,500. I can imagine we're not alone in having +1,500 customer cards and having to click into each invoice is incredibly time consuming.
- Celia_B
  MYOB Staff
  2 years ago
  Hi cmiller,
  
  Thank you for your post and welcome to the community forum.
  
  Thank you for informing us of your concern. We apologize for any inconvenience this issue has caused you due to the lack of this service. The current limit for filtering customer's cards is 1500 as of right now. We appreciate your understanding and patience during this time. We will ensure that we will relay your feedback to our relevant team.
  
  If you require further assistance in the future, please feel free to create another post. We are happy to assist you.
  
  If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.
  
  Kind Regards,
  
  Cel