Spliting deposit multiple ways
Hi, I have totally over thought this and now am totally confused.
I have a bank deposit for $403.44
Which includes payment for 1 invoice for $233.01,
...
Forum Discussion
Thank you for your reply but the deposit covers different clients as it is from a credit card clearing house. So, the credits that have been paid out are for one client and I have created the credits on their invoices but how do I get those funds to complete the two other invoice payments which are from another client. Their invoices were paid in full but because credits were issued to another client the full amount of the payments are not available because they are less the credited refunds to the other customer.
Hi MLG1,
Thanks for clarifying. Since the refunds have already been processed by your credit card merchant, you just need to manually record the payments and refunds in your software.
Record the two customer payments in full, then record the two refunds separately through the merchant clearing account so the net amount matches the $403.44 deposit.
If the credits were created under the wrong customer, correct those first before reconciling the deposit.
For more help with matching one bank deposit to multiple transactions, see: https://myob.com/support/myob-business/banking/working-with-bank-transactions/matching-a-bank-feed-to-multiple-transactions
If you are still stuck, you can reach out to our support team so they can help you through the process. You can reach out by creating a ticket in My Account or connecting to our live chat team through MOCA, our virtual assistant.Regards,
Genreve
