Hi Jules23,
I can see why having the cards ordered by surname would make them easier to organise. In MYOB Business, employee and customer cards in the browser are currently listed by first name, while AccountRight desktop lists them by surname. There isn’t currently a setting to change the browser lists to surname order.
For both employee and customer cards, please keep each person’s details in the correct First name and Surname fields rather than swapping them. There’s an existing Ideas Exchange request for this feature here:
https://community.myob.com/idea/myob-business-ideasexchange/employees---list-by-surname/894238/comments/898191
Adding your vote or comment there will help show the impact of the employee-card request. For the customer cards, you can create a separate suggestion on the MYOB Business Ideas Exchange board requesting an option to list them by surname.
Regards,
Genreve