AccountRight Negative Inventory Value
Good morning, I noticed that one of our products had a negative inventory quantity on hand. When looking into the item history I found it had been sold/invoiced without the stock showing as being o...
Forum Discussion
Hi Archskirt01,
Thanks for the detailed rundown and for taking the time to fix those items manually. I know that’s not ideal. What you’re seeing with the negative on‑hand and the odd “On Hand” formulas points to the underlying item history/inventory data in the file being out of sync, rather than just a simple setup issue. That’s not something you can fully correct from your side, so we’ll need to run some checks and a repair script over your company file. Please reach out to our live chat support through our virtual assistant, MOCA, or submit a case via My Account so we can grab the file, run the appropriate script, and make sure the stock levels and build components are all lining up properly in the background.
Regards,
Sai
