Forum Discussion

cml-72702968's avatar
cml-72702968
Contributing User
7 days ago

CAN NOT ADJUST INVENTORY

Whenever I try to delete the wrong inventory journal or tying to negative adjust items MYOB just freeze and message appear afterwards as "An application has timed out" and even I select the Retry but...
cml-72702968's avatar
cml-72702968
Contributing User

Thank you for your reply. Already submitted a support request just now. Hoping support will contact me soon. Is there a faster way to sort out this issue?

 

Isaiah_C's avatar
Isaiah_C
MYOB Moderator
5 days ago

Hi cml-72702968,

 

For immediate support, you can reach out to our live chat support through our virtual assistant MOCA to assist you in real time. 

 

Regards,

Sai

  • cml-72702968's avatar
    cml-72702968
    Contributing User
    4 days ago

    Hi Sai,

     

    Already contacted MOCA and also ask support already, unfortunately still not getting the problem fixed.

     

    Regards,

    cml-72702968

    • Genreve_S's avatar
      Genreve_S
      MYOB Moderator
      2 days ago

      Hi cml-72702968,

       

      The forum isn't a support channel but a place for users to interact with each other. You may need to lodge a support ticket again to connect to the support team for further troubleshooting.

       

      Regards,

      Genreve

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