Forum Discussion

SJBookkeeping's avatar
29 days ago

Inventory Adjustments

Hi there,

 

I seem to be having the same problem as many other MYOB users where it will not allow me to process an inventory adjustment as it is saying 'inventory may not be less than zero'

 

It also won't allow me to nil out stock that has no value.

 

Please assist ASAP.

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator

    Hi SJBookkeeping

     

    Reading through this link may help with your inventory error concern. The adjustments you are making are likely resulting in the zero value of the item, but the quantity isn't, which may cause issues.

     

    Regards,
    Genreve

    • Hi Genreve,

       

      Yes I read through all the forum notes and nothing changes it.  I still can't zero out all the stock.  The customer has had product recalls and I need to adjust all inventory apart from one item back to nil ASAP,

      • Earl_HD's avatar
        Earl_HD
        MYOB Moderator

        Hi SJBookkeeping,

        If the resolution provided above did not resolve your issue, we recommend reaching out to our backend support team directly. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via My Account.
         

        Please make sure to prepare a screenshot and your Company File Serial number.

        Regards,
        Earl