Hi Shella
Is there anyone I can speak to or contact you offline.
I have done what Mike has suggested to all the invoices and no change.
I was wondering if I should go back to all affected invoices and allocate the item to a "cogs not inventoried account" and then do an adjust inventory to move stock in order to fix my COGS. Then I was wondering if I should shut that product down and start new ones?
Any and all advice would be appreciated. Could you please contact me offline or have someone else contact me off line.
Thanks
Katarina
Hi katz
I appreciate the effort you've put into trying to follow Mike's suggestions, and I get the urgency from you to speak to someone to solve this issue. Therefore, I'm glad to inform you that this has already been raised with the relevant team, and they will email you today. Please don't forget to check your email or spam for updates. In the meantime, feel free to post again whenever you need further assistance.
Kind regards,
Shella
Hi Shella,
Still no reply,
I have been told that my case has been closed and that someone higher up is dealing with it.
Just some friendly feedback to myob support, in that it would be terrific if a case wasnt closed if someone else (? who?) is dealing with it.
