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May6's avatar
May6
4 months ago

Inventory quantities error

  I have errors appearing in my Inventory Quantities as shown in attachments. Could you please do a script run for me? Serieal No: 0060, company file ID: 1 Thanks
Earl_HD's avatar
Earl_HD
MYOB Moderator

Hi May6,

We do have a script that we can arrange on the backend to fix this issue. My apologies, I can't seem to locate the serial number ending in 0060 that is registered to your account here on the Community Forum. I recommend reaching out to our support team for more help. The best ways to contact our support team are through live chat (via our virtual assistant MOCA) or by raising a support ticket through myaccount.myob.com.

Regards,
Earl

May6's avatar
May6
4 months ago

Hi Earl, 


Sincere apologies, I previously provided the incorrect serial number, the correct serial number ending should be 8061. Could you please do a script run on this serial number instead? The company file ID is 1. 

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    4 months ago

    Hi May6,

     

    Thanks for sending the correct serial number! I've run a fixed script on your file, which should sort out the inventory value error. Just log out and log back in before you check your inventory items.

     

    Cheers,

    Princess

    • May6's avatar
      May6
      4 months ago

      Hi,

      I have checked the inventory on hand but still appearing the error. Please see the attachments. 

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