Hi Team,
I have noticed that on 1 x bill all the items are registering the last cost as the foreign currency, for example item costs 4.31AUD and 400JPY and the last purchase price is showing $400.
Have only found 1 x bill that is pulling the figures like that.
Why is this happening and how can I fix?
Thanks
Hi PotterTextiles,
Nice spot picking that up on just the one bill. What’s happening is that when a foreign currency bill is recorded, AccountRight is incorrectly using the local currency value as the “Last cost”, instead of the foreign amount. For example: if the item is 10 in the foreign currency and that converts to 20 in your local currency, AccountRight is currently saving 20 as the Last cost, instead of the correct 10. Which is why you’re seeing something like 400 JPY turning into $400 as the last purchase price. This behaviour is due to be fixed in a future AccountRight version. In the meantime, you can manually override the item’s cost back to the correct amount. It’s also a good idea to contact our team so they can add you to the list of affected users and you’ll get an update once the fix has been rolled out. You can reach them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via My Account.
Cheers,
Doreen
Hi Doreen,
How can I manually adjust the last costs, when I try to click on the field it is greyed out.
Thanks,
Grace
