Hi there suesp01
Sorry that it took you too long to cancel your subscription. I was able to check your account and saw that you still have an active AccountRight subscription. If you still want to proceed in cancelling your subscription, you can submit a support request through My Account or get in touch with our live chat. To get through to a live chat agent, you will need to get in touch first to our virtual assistant, MOCA through myob.com/support. Don't worry, if MOCA can't provide the help you need, our live chat team is just around the corner to pick up from where MOCA left off. If you encounter issues in the future, don't hesitate to create a post again.
Best regards,
Doreen