Forum Discussion

Turtlewitnohome's avatar
Turtlewitnohome
Experienced Cover User
7 months ago

Reorder report - Online - Unable to create Orders

We do our inventory reordering through the online version, Products and services - reorder report.

 

We are currently unable to create purchase orders, keeps coming up with "Failed to create purchase orders"

 

This is even when selecting only one item at a time

 

Any idea's?

 

Thanks John

 

 

15 Replies

  • Turtlewitnohome's avatar
    Turtlewitnohome
    Experienced Cover User
    5 months ago

    Still not functioning 2 months after reporting it.

     

    I keep seeing marketing for new functions and group sessions and the like where you want our input for new features.

     

    How about making sure the essential functions we use day to day are working first.

  • Hi All,

    Still not working for us.

    Multiple emails, chats and calls. 

    Cost me approx. 4 hrs a week and mutiple data entry errors.

    On hold now see how this goes 45mins in.

    Thanks
    Dylan

  • Hi All,

    Spent time on the phone with myob and went through everything. Browsers , cache, cookies and they recorded a copy of the console logs that IT asked for.

    Also has anyone had this fault in where the re-order hits as there is a negative on order from supplier but no open PO in system.  

    Thanks

  • Still in progress with the development team no timefram on fault repair. 

    This is a joke of a software provider. We will add this case to the file and will advise. Is all they can say.