We do our inventory reordering through the online version, Products and services - reorder report.
We are currently unable to create purchase orders, keeps coming up with "Failed to create purchase orders"
This is even when selecting only one item at a time
Any idea's?
Thanks John
Same, we have been unable to create or send purchase orders since the 14/07/2025. Sent this to the team with screenshots. Still not resolved.
Regards Chris
Hi Turtlewitnohome,
That error "Failed to create purchase orders" is a bit of a pain, especially when you're just trying to get stock sorted. Just to be sure, could you try clearing your browser cache or using a different browser (like Chrome or Edge) and see if that helps? Sometimes it's just a little browser gremlin causing trouble.
If it's still playing up after that, reach out to our live chat support through our virtual assistant, MOCA, or submit a case via MyAccount so they can take a closer look.
Regards,
Sai
