Forum Discussion

Resimax's avatar
Resimax
Experienced User
1 day ago

Stock level goes from 60 to 0 on it's own

We did a stock take on 30/6/26 and i had 60 units of one product.

Go to sell that product on the 14/7/26 and MYOB is saying 0 units.

 

There has been no stock in or out and MYOB changes the balance to zero ON ITS OWN!!!!!!

 

This isn't the first time MYOB has altered stock numbers but never in such a huge way.

 

These are $50item and now we have to add them again at a cost of $3k

This can't be right.

 

Any answers, 

I have been using MYOB for 15+ years, i have an accounting degree.

 

1 Reply

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    1 day ago

    Hi Resimax,

     

    I can see why you'd be concerned about that, especially after using MYOB for so long. If your stocktake showed 60 units on 30/6 and there haven’t been any stock movements since, that definitely doesn’t look right. Given your experience, you’ve probably already ruled out the obvious. As a first check, I’d look at the item’s transaction history and item register from 30/6 onward to see whether a stock adjustment, sale, build, transfer, or location change has been recorded against that item. If nothing shows there and the balance has still dropped to zero, this is one our support team will need to investigate further at file level. Reach out to our live chat support through our virtual assistant, MOCA, or submit a case via My Account.

     

    Regards,

    Sai

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