Wrong Currency displpayed on invoices and purchases

Question

I have recently upgraded to Accountright 2021. All my invoices/purchases have the wrong currency symbol ($) in the unit price column only, but then the correct currency symbol in the sub total and totals columns. I have checked the system currency settings and they are correct. Why is there 2 different symbols on the same invoice/purchases?

I have attached a picture to illustrate the issue

Many thanks

Derek

Johannesburg

steven_m · Accepted Answer

Hi&nbsp;Blucom_SA&nbsp;
&nbsp;
While AccountRight&nbsp;will take the currency settings from within Windows certain&nbsp;fields would be hard-coded to display the dollar symbol*. As these values are hard coded they are not able to be changed by the user to have a different currency symbol such as the Windows currency symbol displayed.
&nbsp;
*The dollar symbol being the most common currency form in Australia and New Zealand markets.&nbsp;
&nbsp;

blucom_sa · Answer

How do you handle multiple currencies (as advertised) if the $ sign is hard coded into the program. It would make more sense to have left the sign out of the unit price altogether (as the currency appears in the subtotal column which is specified by the user)? I fail to see why the limitation was introduced now in this version when it wasnt there before. what you have now created is a problem that when the user specifies a currency your software does its own thing and puts the $ sign as a hard code.

blucom_sa · Answer

I can understand that it has been hard coded, but this was not the case with all the other versions?&nbsp;&nbsp;&nbsp;

gavin12345 · Answer

Hi&nbsp;Blucom_SA&nbsp;&nbsp;It is fair to say that in their rush to add support for multiple currencies to AccountRight Live versions, MYOB did not think through all of the issues, and it seems fixing issues such as this that are raised by users is not a high priority.&nbsp;See this section of the Forum for multi currency issues. The most viable (but not ideal) solution is to add a note/field to your customised Invoice to state that all amounts are in USD or EURO etc as per this post.&nbsp;RegardsGavin

steven_m · Answer

Hi&nbsp;Blucom_SA&nbsp;
When users have Setup&gt;&gt;Preferences&gt;&gt;I Deal in Multiple Currencies enabled, which is the correct way to handle multiple currencies&nbsp;in AccountRight 2021, the currency symbol is removed from printed/emailed invoices or purchases. This does include hard-coded ones such as the Unit column.
I would imagine based on your screenshot that you are not using multi-currency within the software, but have updated the currency setting (or are in a different country) within Windows. This would force the currency symbol to update for the most part but not it all situations such as the Unit column, which is hard-coded as outlined in my previous post.&nbsp;
&nbsp;
It should be noted that AccountRight 2021 multi-currency was built from the ground up within that program and may not function exactly the same the AccountRight Classic range.

blucom_sa · Answer

Thank you Steven&nbsp;&nbsp;I will try that out. Is there a way to set one currency as the default currency when us multi currency mode or is the AUD hard coded?

Forum Discussion

Wrong Currency displpayed on invoices and purchases

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