Hi ozeami
Sadly this issue joins a long list of issues reported up to 11 years ago. Issues MYOB is unwilling to commit developer resources to fixing. Some are very minor but annoying bugs which would literally take a developer 5 mins to fix. So it is not an issue of 'ability' to fix, it is 'willingness' to fix - something MYOB management lacks.
This specific issue is caused by poor coding and occurs in some 10-12 locations - which a developer friend has located - took about 2 hours without the source code. With source code MYOB developers should be able to find and fix in minutes. Rather than format this backorder field as they do for the field above, the developers formatted the fields with a hardcoded $ sign.
Regards
Gavin
Hi gavin12345
This issue is quite frustrating and makes us look like a micky-mouse company. The items are supposed to be backordered in the same currency as they are originally invoiced in but instead we get this non-sense of items being invoiced in say "USD" and the backorder value of the same item being shown in AUD and with 6 decimal figures I might add!!... This was done correctly in all previous versions of MYOB until we were forced to move to the online version some 4 years ago and it has been present since day 1.
I have no doubt that there is a very quick fix to this issue for the developers but rather than fix this issue, they continue ignoring it. We are close to lodging a complaint with fair trading on this matter because effectively every month we are "buying" a product/service" from MYOB and yet they have failed to correctly provide this service for over 4 years now....
MYOB seem to fail to see that by moving everyone to a subscription service they are effectively liable to provide a service on a monthly basis and part of that service includes fixing bugs/problems with the software in a timely manner. It is not acceptable to have a clear bug/problem which is very much client facing open for over 4 years!
