Hi ozeami
Sadly this issue joins a long list of issues reported up to 11 years ago. Issues MYOB is unwilling to commit developer resources to fixing. Some are very minor but annoying bugs which would literally take a developer 5 mins to fix. So it is not an issue of 'ability' to fix, it is 'willingness' to fix - something MYOB management lacks.
This specific issue is caused by poor coding and occurs in some 10-12 locations - which a developer friend has located - took about 2 hours without the source code. With source code MYOB developers should be able to find and fix in minutes. Rather than format this backorder field as they do for the field above, the developers formatted the fields with a hardcoded $ sign.
Regards
Gavin
Hi gavin12345 and ozeami , I do not presume that any fix is simple, but this one simply should have been fixed in the next release after it was notified.
Given that it hasn't been fixed for 4 years and I see you are a partner with MYOB, is there any way that you know of which we can escelate this issue beyond this non-sense of "we will look into it" which we have been getting for 4 years?
Hi ozeami , I recall notifying a product manager of this issue, I will check and re-send. At the moment browser development is their highest priority, so you will not get a commitment to fix this desktop issue. And at the moment the browser cannot handle multiple currencies at all, so what I think is likely to happen is that multi-currency willl be added to the browser at some stage, and this issue will be corrected as part of that development. So you will be offerred the browser as a solution.
Hi ozeami,
Thank you for your response. I'm pleased to inform you that we have forwarded your details and concerns to the appropriate team. Rest assured, a representative will be reaching out to you shortly to address your concerns. We appreciate your patience and understanding in this matter.
Cheers,
Princess
