Forum Discussion

Darzee19's avatar
Darzee19
Member
17 hours ago

Create an invoice in Solo Assist App

Hi

I have not used my app in months and want to send an invoice. When I login it says to contact admin. Is there any way of contacting Admin? 

2 Replies

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    16 hours ago

    Hi Darzee19,

     

    Not ideal when you’re just trying to get an invoice out. Your MYOB Assist access is managed by the person who administers your MYOB business, so please contact your business owner or MYOB admin and ask them to check your user access and enable an invoicing role. They can manage this in a browser under Settings (⚙️) > Users and permissions. If you’re not sure who your admin is, the person who set up your MYOB business or subscription may be able to point you in the right direction. More about MYOB Assist user access.

     

    Regards,

    Sai

  • Hi Sai

    i tried that but no success. 
    it seems like the App is “read only” which I don’t understand.