Forum Discussion

Cover User

4 months ago

Solved

Downgrade of user permissions from MYOB Capture

The new MYOB Assist app does not directly replace MYOB Capture app. We used MYOB capture app for your employees to upload receipts for reimbursement. The minimum permissions that app required to do s...

PrueMYOB
2 months ago
Great news Joseph89, Patches, plumbers-keeper, TIM17 and SSE01

We have some exciting news to share with you. You can now let team members upload receipts without full user access. Use the Contacts role to keep reports and sensitive data protected. To get amongst this new feature, make sure your app is updated then head to our website for a full overview of the roles and what each can do: Manage users

AmandaMYOB

MYOB Moderator

4 months ago

Hey Joseph89

Thanks for taking the time to raise this. I've escalated your feedback to our product team who will investigate further for you. I will make sure to reach out with an update as soon as we have more information.

Marise
Experienced Cover User
4 months ago
Yes, Please advise ASAP Amanda. I have some extremely irate clients who have lost functionality overnight. I have logged a Support request too and had no response.
- Joseph89
  Cover User
  4 months ago
  I think I can answer this better than the MYOB team, because my staff had the same issue. If they are still using capture app, and they don't crop the image with the purple box, it was shutting the app down because it will no longer allow full photos if it dosn't look like a receipt.