MYOB Assist entering new quotes

It takes me to the correct window but none of the options respond. It’s the same for tho invoice window.  I can’t even cancel anything I have to go out of the app.  I have cleared the cache uninstalled and reinstalled the app, re booted my phone and refreshed the permissions for the users. Still not responsive. 

Hi treegirl,

Thanks for getting in touch. That's definitely odd, especially since you've got admin rights. To rule a few things out, could you verify that the email you're logging in with is the same one set up for the administrator account? Also, what happens when you try to add a quote? Do you get an error message, or is it just not responding?

We need a few more details to figure out if it's an app glitch or an access problem. For now, try deleting and reinstalling the app, then log back in with the correct email. If that doesn't clear it up, please connect with our support team using any of the options on our Contact page so they can jump in and investigate.

Cheers,

Princess