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TECT's avatar
TECT
Member
7 months ago
Solved

Switch business

In myob assist app I can’t access my other business, normally can switch business but keeps signing me out?
  • Genreve_S's avatar
    Genreve_S
    7 months ago

    Hi Moore1963, 

     

    Totally get that not being able to swap between businesses takes the convenience out of the app. As TECT mentioned, there’s a switch option in the Assist app. Just head to Settings > Switch business and pick the business linked to your email.

     

    Regards,
    Genreve

Rusnic's avatar
Rusnic
Member
18 days ago

Hi. As of today I am unable to switch business, 

It come up with the Error "Something went wrong" and "If the issue persists, contact MYOB support"

I have logged out multiple time and also restarted the computer multiple times.

 

Cant seem to be able to get into my 2nd business today?

 

Regards

Russell

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    18 days ago

    Hi Rusnic,

     

    Thanks for getting in touch, and for trying the log out/restart steps already. We’re currently investigating an ongoing incident that’s affecting access to some businesses in the browser, including when switching between businesses, so it’s not anything you’ve done on your side. You can keep an eye on the latest updates here: MYOB.

     

    Regards,

    Sai

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