Forum Discussion
26 Replies
I am having the same issue. This is not helpful and the BAS is due. If I click 'no thanks' to accepting the 3rd party it takes me to a page that is not found and am then thrown out of MYOB. Where do we go from here please?
I am having the same issue as soho-99 and michalisholding and can't get past this third party offer and into MYOB.
Is the patch that MYOB has released something that will be applied automatically?
Also having the same issue, cannot progress pass this, and we are unable to lodge the BAS which is due very shortly. 'MYOB Tax Dashboard is requesting permission to access your MYOB Account. '
- Alby97Contributing User
Also having the same issue, this has only occurred since installing the latest update.
- AccountsPTSExperienced User
Having the same issue and like soho-99 there's no explorer, developers etc and of course will never get through to MYOB in time to lodge the BAS.
- AccountsPTSExperienced User
Not resolved - not able to do the BAS
- tombaileyContributing User
We have had the same notice/permission request pop up. We clicked yes/allow and are able to lodge our BAS now but are left wondering what the implications are?
Is MYOB Tax Dashboard the third party? and not actually a part of MYOB?
I don't think there is necessarily a problem here but the wording on the notice has clearly confused a lot of users so some clarity or extra explanation would be very welcome.
- soho-99Experienced User
oh so you just accepted the 3rd party access? that is my concern is what are we allowing by saying "yes" we have tried to call MYOB and they simply dont return phone calls - pretty poor for such a big software application
- tombaileyContributing User
Yes we have allowed 3rd party access to... MYOB Tax Dashboard I believe? which I thought we have been using for some time already.
I understand your hesitancy.
Again, clearer communication about this issue would be very much appreciated.
- soho-99Experienced User
it came up with Auskey.read for us saying we have to allow auskey access but auskey was decommissioned years ago and replaced thats why we are waiting for confirmation from MYOB
we did however sign up for the "flare" employee benefits over the weekend i am wondering if that has something to do with it? as this was a MYOB initiative to begin with
Soho-99 I didn't sign up for 'flare' so it can't be that. I'm pretty sure it was the update and Amanda's response was and is useless and hasn't helped any of us...I think she might have gone underground 😅
- AccountsPTSExperienced User
Same - I don't know what 'Flare' is. AmandaCL you are our only hope, as there's only about 24 hours to go before the BAS is due, that time frame is far too short for MYOB Help to respond.
- soho-99Experienced User
hahahah we are in the too hard basket