"MYOB Tax Dashboard is requesting permission to access your MYOB Account" Auskey.read

soho-99
Experienced User
4 months ago
HI AmandaCL
thankyou for responding its very difficult to get to speak to anyone from MYOB anymore you used to be able to just call in - i am however having trouble understanding your answer
we don't use explorer have not for years
what 3rd party app are you referring to we have not changed anything
what happened from Friday to Monday just gone for it to change
what patch are you talking about? and why wasn't this sent out to MYOB users if there was an issue so we could prevent this from happening. its very inconvenient that this has happened just before everyone is due to lodge PAYG and monthly BAS im sure you can understand with all the fraud going around these days we are very hesitant to allow anything access to our MYOB accounts can you please elaborate on how to move forward as this seems to be a MYOB issue not a user issue
- ChelseaW
  Contributing User
  4 months ago
  Having same issue too. Not sure what to do?
- AccountsPTS
  Experienced User
  4 months ago
  AmandaCLAmanda - I'd really appreciate a response here as well as we don't use explorer, have no-one developing anything and had no issues last Friday now I can't get in and don't know who the third party is that I am being asked to allow access. (As yet I have not allowed access)
soho-99
Experienced User
4 months ago
can you please respond to the reply i sent you?
- Isaiah_C
  MYOB Moderator
  4 months ago
  Hi All,
  
  The message you're seeing from the MYOB Tax Dashboard is a standard request to grant permission for the dashboard to access certain areas of your MYOB account. This access is necessary for the Tax Dashboard to retrieve and use the relevant information it needs to process your PAYG lodgment accurately.
  
  Allowing this ensures the Tax Dashboard functions correctly. Rest assured, MYOB's systems are designed to protect your data and comply with all relevant security and privacy regulations.
  
  Regards,
  
  Sai
  - Medeopolis
    4 months ago
    Hi Isaiah_C This message has NEVER come up for us before, we always just went into this dashboard and lodged the statements without issue. Has this bit of the application been updated to use a 3rd party application, instead of an inbuilt feature? People are concerned because of the change of behaviour and rightly so with all the Cyber security risks out there today. If this is a change to the application, people should have been notified that this would happen and that they would need to approve access to something they have always just used.