So what MYOB said would never happen is now going to !!From 17 June 2026 AccountRight desktop is being phased out.You have to be joking MYOB - 9 days before the end of the 2026 financial year, and between now and then bookkeepers and accountants have to convince their clients to upload their files online.What do you suggest we tell clients who don't have internet access and those who refuse to work online. At least on the desktop if the internet goes down (your end or theirs) they can still keep their businesses going

Hi AmandaMYOB So this is very problematic for us. We have a few offline only files (not big but needed), so you are saying to access them in any way after 17 Jun we need to buy licenses for each one? Is that another AccountRIght Plus subscription so I can just get two more files online, and so on? Can I get those files into one of your cheaper plans (like Lite?)Also, we use offline files for testing our integrations between our systems and MYOB. This is what the Clearwater file is very useful for. We CANNOT populate our real files with test data if online files are the only ones available, and we aren't certainly going to buy a license just for testing. So does that also mean there's no test file like Clearwater anymore to test and play around in?RegardsDamien

Hi GEB This decision by MYOB is going to prove disastrous for many users. If nothing else, I would suggest you advise your clients with offline files to 'STOP' MYOB's monthly updates. If not sure how, get in touch with FGH Tables, they can stop the updates. This may only be a temp solution, but it will buy some time at this critical stage of the financial year. Stopping updates will also mean tax table updates might not be available, however if your clients are offline and use payroll, they likely already have other payroll related solutions. RegardsGavin

So Amanda - MYOB decided for us - all those users who were satisfied with the "performance standard" for their particular business now have no say in the matter. All those V19 and earlier or current version loyal customers who bought and have used your product for years and years. Your online back-up policy isn't clear either - please clarify i.e. if I select online backupsthen once a day I choose offline backup and when done switch back to online backup - do I get both

Hi AmandaMYOB We agree wholeheartedly with DamienGM, being able to doing testing in Clearwater is extremely valuable & important. What alternative is MYOB providing? Other accounting software providers have Demo files that we can test on. Regards Goodo

Hi Liz_A Don't you just love it when MYOB staff don't answer your question and simply repeat exactly what they have written before? If you stick with AR2026.2 or AR2026.3 or AR2026.4, you will be able to backup offline and restore offline. This is because the file is stored on your computer. You will also be able to use your file offline if you continue to use AR2026.2 AR2026.3 or AR2026.4. However once you update to AR2026.5, at this point you will be unable to use the file offline.Key message - stop MYOB from updating. If you keep AR2026.2 on your system and use that, you should be able to continue offline indefinitely, doing whatever you can do now - except any online services. If MYOB blocks confirmation for offline AR2026.2 files, I know someone who can help. RegardsGavin

Offline desktop | MYOB Community

25 Replies

Goodo1
Experienced User
17 days ago
MYOB at it again - an utter disaster & provides more proof that they do not really care about their customer base.

Being able to work on a file offline was one of the good things about MYOB, the beauty of not requiring constant internet access (power goes down & you can still work, internet crashes & you can still work).

My clients who are small and have been using MYOB for 30 years use their file offline because of unreliable internet. They don't require payroll, don't require live bankfeeds and don't need to email invoices from MYOB. They purchased your product outright in the early days and now you are penalising them because of their lack of internet access - shame on you MYOB !
GEB
Experienced User
17 days ago
HONESTLY !!!
that backup options seems to be the most convoluted and confusing procedure I've ever come across. It's fraught with issues - especially if you have multiple users online at the same time
MZ888
Member
11 days ago
Amanda what if i dont need security updates, no payroll and no need to be online for any reasonAmandaMYOB
Liz_A
Super User
11 days ago
Hi MZ888
I'm unsure about the offline versions you have but there may be alternatives to subscribing. I may be able to point you in the right direction so please contact me at mailto:majubawest@hotmail.com I have a number of clients who are non subscribers who will be staying that way.
Cheers
Liz
GEB
Experienced User
10 days ago
What a joke!!! talk about MYOB being behind
just received an email re mistyben's post above 26 minutes ago
Hi GEB,
mistyben posted a new reply on 23-04-2026 07:18 PM

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Offline desktop

25 Replies

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