Forum Discussion

mistyben's avatar
mistyben
Experienced User
3 months ago

STP2 reporting

since 2018 I've provided a payroll service for my clients.  The payroll transactions are then duplicated in their V19.16 accounts.  Some of these clients have now placed their AccountRight files on the cloud

I tried speaking to the ATO regarding cancelling my payroll reporting and setting up my clients for STP2 reporting in their own right , but the tax office  lines are jammed and my call wasn't answered

I'm unsure how to proceed registering my clients as setting them up would mean there would be 2 identical companies reporting on the cloud until I cancelled my payroll service.  Has anyone else been in this situation and could help me with the correct procedure

 

4 Replies

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    3 months ago

    Hi mistyben,

     

    While waiting for other users to share their experiences, you can also read through this link, as it will provide you with information about the transition.

     

    Regards,
    Genreve

  • mistyben's avatar
    mistyben
    Experienced User
    3 months ago

    thanks Genreve, I've read everything from MYOB and the tax office that I can find.  It would be simple to set up my clients for STP2 payroll reporting now their data is on the cloud, but I already have their payroll data on the cloud under my payroll service to them

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    3 months ago

    Hi mistyben,

    You can transfer the BMS ID within the MYOB software. In the STP/Payroll Reporting Center, go to ATO settings, edit STP Business details, and on the prompt asking if you reported from a different payroll software, select 'yes'. Then you'll then be prompted to enter the previous BMS ID, which you can obtain from the ATO portal. Copy it, paste it into MYOB, and complete the setup. You should zero out the amount on the old payroll software and then finalize it with zero amounts, ensuring only the totals from the MYOB payroll remain. 

    I also hope that someone on the Community Forum here will share their ideas on this process.
     

    Additionally, you can reach out to our support team for further assistance via Live Chat through our virtual assistant at MYOB Support or by submitting a support case via MYOB Account.

    I hope this helps!

    Regards,
    Earl

  • mistyben's avatar
    mistyben
    Experienced User
    3 months ago

    Many thanks Earl

    to be on the safe side I'll leave the whole exercise till then end of the financial year when I can report to the tax office with my own RAM, then set up a new one for my client's companies and start afresh, and I'll leave this conversation open to see if anyone else has ideas or finds all this helpful