Forum Discussion

MelBax's avatar
MelBax
Experienced Cover User
2 years ago

MYOB Teams App not showing submitted timesheet

I have an employee that is having issues with their MYOB Teams App.  When they submit their timesheets it does not show their history and therefore they do not know whether or not their timesheet has...
ShannonS's avatar
ShannonS
Contributing Cover User
2 years ago

We're having the same issue. 

 

3 employees using the app.  1 can see her timesheet history, the other 2 can't! 

We've done the same: logout/in, uninstall/reinstall, tried on apple/samsung and this hasn't helped.  Was working for one employee 2 weeks ago but has stopped.  

Doreen_P's avatar
Doreen_P
MYOB Moderator
2 years ago

Hi All

 

Thanks for your post.

 

Thank you for bringing this issue to our attention. Rest assured that the matter has been escalated to the relevant team, who are currently investigating it thoroughly to provide a resolution or workaround as soon as possible.

 

We understand that this issue may be causing inconvenience, and we sincerely appreciate your patience and cooperation as we work to address it. If you have any further questions or concerns in the meantime, please feel free to reach out. We're here to assist you every step of the way.

 

Best regards,

Doreen

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