Forum Discussion
nickypic
5 years agoFormer Staff
Hi GA1
The email address is used behind the scene and linked to digital signatures applied to the documents.
We recommend the old email user be renamed and then a new user added with the new email.
The old/incorrect email user can be removed from the portal if required. This will stop them from being able to login with the old email address in error.
Please refer to MYOB article - https://help.myob.com/wiki/x/vR6EAQ for more details.