Forum Discussion

ssandhu's avatar
ssandhu
22 days ago

Myob AccountRight Sales term issue

We use Time Billing to calculate and establish service fees for our clients. However, instead of generating invoices directly through the Time Billing module, we utilize the Sales Command to issue invoices.

Our default business sales settings are configured as follows:

  • Invoice Terms: Net 30 days
  • Invoice Format/Layout: Service

Despite these settings, when we generate an invoice via Sales Command for a client who is already linked to Time Billing, the system defaults to:

  • Invoice Terms: 15 days
  • Invoice Layout: Time Billing format

This occurs consistently, overriding the default sales configuration. As a result, each invoice for these clients must be manually adjusted to reflect the correct 30-day payment term and Service format.

1 Reply

  • H-TS's avatar
    H-TS
    Trusted User
    19 days ago

    Hi ssandhu​ 

    I think you'll find that the default sales settings are only used when creating a new customer card. Otherwise, the settings need to be set on each customer's card individually. We don't use timebilling but once the terms are set on each customer's cards it overrides the settings on the recurring invoices we use. *Although, I don't where the 15 days comes from so my comment might be useless.

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