Forum Discussion

iWarwick's avatar
iWarwick
Experienced Cover User
26 days ago

MYOB Business - account payment details

I received a message that my payment details had expired and I needed to update them.   I went to the payment details page for my account, and a message was displayed that I had multiple payment de...
Doreen_P's avatar
Doreen_P
MYOB Moderator
26 days ago

Hi iWarwick,

 

Sorry you haven’t had a reply to your support request yet. The team is currently catching up on support requests and it sounds like yours is still in the queue. If you’re seeing the message about having multiple payment details and needing support to sort it out, the quickest way to get your payment details updated is to contact our team on Live Chat via our virtual assistant, MOCA.

 

Cheers,

Doreen

  • iWarwick's avatar
    iWarwick
    Experienced Cover User
    26 days ago

    Thanks. I tried the Live Chat. It told me to go to my payment details page and update it there. Which was about as helpful as most "Live Chat".

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