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iWarwick's avatar
iWarwick
Experienced Cover User
26 days ago

MYOB Business - account payment details

I received a message that my payment details had expired and I needed to update them.   I went to the payment details page for my account, and a message was displayed that I had multiple payment de...
iWarwick's avatar
iWarwick
Experienced Cover User
25 days ago

So, as I said in my very first post the MyAccount route does NOT work:

 

I have submitted a support request a week + ago and not received any reply.

 

I tried the my.myob.com route but any of the account numbers I have return "INVALID".

 

I also do not know why MYOB thinks I have multiple payment methods. It has been happily debiting the same credit card for MANY years now.

 

AmandaMYOB's avatar
AmandaMYOB
MYOB Moderator
24 days ago

Thanks for letting me know iWarwick​! 

I have followed up with the team and have asked them to prioritise this one for you. All updates will be sent to the contact email associated with the case.

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